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Dumps Salesforce Salesforce-Certified-Administrator Guide | Salesforce-Certified-Administrator Test Fee

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Salesforce Certified Administrator certification exam is a computer-based test that consists of 60 multiple-choice questions. Salesforce-Certified-Administrator exam is timed and lasts for 105 minutes. To pass the exam, a candidate has to score a minimum of 65%. Salesforce-Certified-Administrator Exam is administered by Kryterion, a third-party testing provider.

Salesforce Certified Administrator Sample Questions (Q151-Q156):

NEW QUESTION # 151
Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records via a search.
What options should the administrator adjust to fully restrict access?

  • A. Record setting and search index
  • B. App permissions and search terms
  • C. Page layouts and field- level security
  • D. Permissions and tab visibility

Answer: C


NEW QUESTION # 152
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers

  • A. Create a custom picklist field on Contact.
  • B. Set the picklist field to be required on the Lead Object.
  • C. Map the picklist field on the Lead to the Contact.
  • D. Update the picklist value with a validation rule.

Answer: A,C

Explanation:
Explanation
To make sure the custom picklist field values are populated on contact when leads are converted, you need to create a custom picklist field on contact and map it to the corresponding field on lead.
References: https://help.salesforce.com/s/articleView?id=sf.convert_lead_mapping.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields.htm&type=5


NEW QUESTION # 153
The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are stillin the New status after 4 hours must be escalated to support management.
What case management tools need to be utilized for this requirement?

  • A. Auto-response rules, Queues, Macros
  • B. Auto-response rules, Macros, Entitlements
  • C. Auto-response rules, Queues, Escalation Rules
  • D. Auto-response rules, Entitlements, Escalation Rules

Answer: C

Explanation:
Explanation
To acknowledge cases with a Case Reason of Installation immediately via email and assign them to appropriate agents, and escalate cases that are still in New status after 4hours to support management, an administrator should use Auto-response rules, Queues, and Escalation Rules for case management.
Auto-response rules allow sending automatic email responses to customers based on case criteria. Queues allow grouping cases that share common characteristics and assigning them to a group of users who can access and work on them. Escalation rules allow escalating cases that meet certain criteria to higher-level users or groups and sending email notifications. Macros and Entitlements are not case management tools that can be used for this requirement. References:
https://help.salesforce.com/s/articleView?id=sf.case_autoresponse.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.queues_overview.htm&type=5https://help.salesforce.com/s/articl


NEW QUESTION # 154
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?

  • A. Data Import Wizard
  • B. Manual Import
  • C. Data Loader
  • D. Dataloader.io

Answer: A


NEW QUESTION # 155
The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.
Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?
Choose 2 answers

  • A. Marketing user feature license
  • B. Create and Edit for Campaign Member
  • C. Edit permission for campaigns
  • D. Customize Application permission

Answer: A,C

Explanation:
Explanation
To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5


NEW QUESTION # 156
......

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